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Advice & Information
Urgent – your help is needed
Dear all,
Southwark Council monitors the COVID-19 infection rates on a daily basis. Whilst numbers are still low, the number of new cases has nearly doubled in Southwark in the last week and numbers are rising across London.
A high proportion of new cases are for people aged 18–34. We also know that most transmission is still amongst family and friends and there is some transmission from people coming back from holidays abroad. As we look forward to the bank holiday weekend we are asking people to please be careful and help prevent the spread of the virus and another lockdown.
If you’re visiting family or going out with friends you must:
- keep your distance from other people at all times
- wear a face covering in shops and on public transport
- wash your hands regularly.
Get tested if you have symptoms
Get a test as soon as possible if you have coronavirus symptoms (a high temperature, a new persistent cough or a loss or change to your sense of smell or taste). You must also must self-isolate, as should members of your household and anyone in your support bubble.
How you can help.
I have attached a number of assets such as posters, leaflets and social media artwork. Please feel free to use this and share across your networks, put posters up on noticeboards and TRA halls and get the message out to residents.
The webpages at www.southwark.gov.uk/gettested have more info on Test and Trace and more posters you can download including area specific ones like Keep Peckham Safe. If you would like a poster with your estate specifically mentioned please email kim.hooper@southwark.gov.uk and we will get one sent to you.
Thank you for helping to keep Southwark safe.
Thanks Kim
Kim Hooper – Publications and special projects manager at Southwark council
Keep Southwark Safe – notes for external partners
COVID-19: cases are rising in Southwark
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35% Campaign update – The shopping centre traders expelled by regeneration
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Make your own face covering, free film streaming and much more
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New Housing Strategy – Consultation
Dear TRA Chair,
Over the past year the council has been consulting on a new housing strategy. This has included a stakeholder session back in June 2019, and a public consultation between January and May this year.
We were in the process of consulting on the housing strategy when the COVID-19 pandemic started to seriously impact on the United Kingdom in March 2020 therefore the consultation period was extended to May.
Many thanks for all the comments received so far.
The housing strategy is a long term document covering the next thirty years but the COVID-19 pandemic is likely to have a significant impact on the delivery of the strategy in the short term to medium term, and there may also be longer term consequences.
The pandemic has impacted on every principle of the housing strategy. We have have added new text throughout the strategy.
We have also made changes to the strategy in response to comments made so far during the earlier consultation, such as adding more text about tacking climate change.
All changes since the past consultation draft are included in purple text.
As there has been considerable change since the original consultation we have decided to do another quick final round of consultation.
We want to give partners and other key stakeholders an opportunity to comment on the proposed changes, and to highlight any other changes you think are required to respond to the new challenges with the pandemic.
Please email any comments you have to housingstrategy2@southwark.gov.uk by the end of August 2020.
We look forward to hearing your views.
Many thanks,
Rob
Robert Weallans, Housing Strategy Manager
Housing Strategy and Business Support, Resident Services Division, Housing & Modernisation Department
( 020 752 51217 | : robert.weallans@southwark.gov.uk | Tooley Street, 5th floor, Hub 3
Copies of the housing strategy are available at www.southwark.gov.uk/housing/housing-strategy
Visiting address: Southwark Council, 160 Tooley Street, London, SE1 2QH
Postal address: Southwark Council, P O Box 64529, London SE1P 5LX
www.southwark.gov.uk/mysouthwark For council services at your fingertips, register online. You can also manage your rent or service charge account, pay your council tax as well as report and track your housing repairs.
London Tenants Federation Summer Newsletter: Protecting the social housing we have and building more
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Couch to 5k
Hi,
I hope all is well,
I’m contacting you because of a campaign to increase levels of physical activity in Southwark which I feel you might find interesting.
London Sport are leading on a Sport England funded campaign to address the impact of covid-19 on physical activity levels for Black, Asian and Minority Ethnic (BAME) and lower socio-economic groups (LSEG). The campaign will focus on promoting the One You Couch to 5k app, using targeted Facebook and Instagram ads from the Get Active channel and through supporting partners to develop locally tailored promotion and offers. The paid advertising campaign is running adverts on Facebook and Instagram across London in areas with high % of the population from BAME audiences. The paid campaign will drive people to a Couch to 5K landing page or direct to the app store to directly download the app.
We are keen to support this campaign by working with partners to identify opportunities to use this campaign to support their efforts to increase physical activity levels for BAME/LSEG residents.
In particular where groups or organisations can use the campaign assets to promote the Couch to 5k running app to their audiences, or examples where you can set up local support for people who are starting Couch to 5k (Facebook groups, local events (as allowed by restrictions), etc.).
London Sport have created a toolkit to support local partners to activate the campaign in their area. It contains details about the campaign and audience, images and videos for partners to use and a template press release.
Download the campaign toolkit here.
If you are interested in helping promote this campaign, please use the toolkit and get in touch to see how we promote this to as many people as possible.
Have a good weekend
Luke Staples – Preston
Sport and Physical Activity Development Coordinator
Environment and Leisure
Parks and Leisure Service
Southwark Council
160 Tooley Street
London, SE1 5LX
Mobile: 07936333035; Phone: 020 7525 2687
Contact me on Linkedin
Follow us on Twitter @ActiveSouthwark
Survey closing today: Southwark Council wants to hear from our Black, Asian and minority ethnic residents
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Dear resident, We have had a good response to our Southwark Stands Together survey, but want to hear the experiences of as many Black, Asian and minority ethnic residents as possible. Please take a few minutes to tell us about your experiences of racism, inequality and injustice, so you can help shape our plans for a fairer and more equal borough. You can also find out why football legend Rio Ferdinand is supporting our campaign. The survey closes at the end of today so please act now! Thank you |
Repairs Roadmap TRA Update
Dear TRA chairs,
Following on from the email below we have followed the roadmap and we will be restarting taking routine repairs from Monday 3 August.
We have changed the online form for the short term, the new form doesn’t require a username or password to raise a repair which will help us during the coming weeks in logging the number of repairs we are likely to receive.
The link is below and we are happy for TRA chairs to report repairs from today which will help us trial the system before the full rollout on Monday. From Monday the form will be linked from the repairs section of the Southwark website.
As always your feedback is welcome. Queries relating to this please send to me directly and a reminder that you can call the priority TRA call centre line on 020 7525 0596 during office hours for day to day queries.
Kind Regards,
Marc
Link:
https://forms.southwark.gov.uk/showform.asp?fm_fid=1985
On 9 Jul 2020, at 13:35:
SENT ON BEHALF OF DAVE HODGSON, DIRECTOR OF ASSET MANAGEMENT
Dear TRA chairs,
This has been a challenging few months for our community. As you will know one of the decisions the council had to take early on was to suspend all non-urgent repairs in response to the COVID-19 lockdown.
This suspension is still in place, but we are now planning how to resume this work, and to catch up on repairs we have not been able to do, as soon as restrictions have been sufficiently eased and it is safe to do so. While most council staff have been able to continue to their work from home, repairs operatives work out of Frensham Street depot. Like all our buildings, we need to ensure that the depot is safe for increasing numbers of staff to access welfare facilities and stores etc whilst exercising social distancing and good hygiene.
If there is an emergency repair issue residents should phone the contact centre as normal by calling 0800 952 4444 or 020 7525 2600, this services continues to be open 24 hours a day seven days a week. Any issues can be escalated to managers both in and out of hours
Whilst we work hard to make sure all repairs are completed first time, it is not always possible. Residents should be encouraged initially to escalate any issues themselves, either online using their MySouthwark account, or by calling the contact centre.
We still have the TRA priority line in place at the call centre, which you can access as TRA representatives by calling 020 7525 0596 during office hours.
Lastly, I would like to refer you to the following Roadmap for consideration and feedback that has been prepared by repairs team as an indication of the journey needed to return us to a service that resembles the pre COVID-19 position.
We are also looking at having meetings where we can discuss further our reopening and any further questions you have. We will communicate these out separately.
Repairs Roadmap:
Week one – 6 July 2020
- We will be starting roofing works we currently have in the system alongside communal works that are external to our blocks and buildings in the south of the borough. This will include repairs such as drainage, bollard and paving repairs and communal doors.
- We will be restarting urgent orders with our disrepair team.
- We will undertake a communal inspection of the external parts of all of our estates in the south of the borough and raise any repairs needed. We are phasing these inspections for half of the borough to ensure that our contractors can undertake the works needed as quickly as possible and we can continue to track these repairs with you as we have done previously
- We will inspect all playgrounds on estates to ensure that they are safe to use when we reopen them
Week two – 13 July 2020
- We will be restarting our leaks from above follow on works where residents are still experiencing a leak, for example resealing bathrooms, retiling or fitting shower curtains
- We will be restarting communal works that are external to our blocks and buildings in the north of the borough.
- We will restart works within residents homes that we already have logged in the system. Residents will receive a call to book an appointment with them. We anticipate that it will take a number of weeks to work through these repairs.
Week three – 20 July 2020
- We will restart communal repair works already logged for within our blocks and buildings in the south of the borough that have been reported directly and as part of our estate inspections
- We will undertake a communal inspection of the external parts of all of our estates in the north of the borough
- We will review works we have logged to windows and doors within residents homes to see if a phased start can be safely initiated
- We will restart our adaptations works to council and private properties
- We will restart all follow on repairs following a leak from above, including plastering and painting
Week four – 27 July 2020
- For this date we will restart further works which aren’t urgent as part of disrepair claims
- We will restart communal repair works already logged for within our blocks and buildings in the north of the borough
- We have worked with colleagues in customer experience to put in place a new online reporting system for repairs which makes the process easier for both the resident and the council. From this week we will be trialling a soft launch of the online reporting system without widespread publicity. We will send the link to this out to you during this week for your help in trialling this system with us
Week five – 3 August 2020
- We will start taking routine repairs again from this week
- We will undertake communal inspections to blocks and buildings across the borough and repairs will be raised as required
We need to ensure that the service isn’t overwhelmed and that we can undertake those repairs we already know about first and continue to respond to emergencies when residents need us which is why we won’t hesitate to pull back or change the plan as we move through the weeks.
Kind Regards,
Dave
Dave Hodgson
Director of Asset Management
Housing and Modernisation
| Office Address: Southwark Council Housing and Modernisation 160 Tooley Street 2nd Floor, Hub 5 London SE1 2QH
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Postal Address:
PO Box 64529 Southwark Council 2nd Floor, Hub 5 London SE1P 5LX |
