We want to tell you about our new Digital Support service which has been set up with the support of Southwark Council Tenants Fund.

We are now running regular Digital Support sessions at various locations throughout the borough where people who live or work in Southwark can get free help and support if they are having difficulty getting online. Our staff and volunteers are available on the sessions to guide people through online systems including:

• Making and managing your Universal Credit claim online
• Setting up a MySouthwark account including registering for Homesearch
• Online Bidding
• Making a change in your circumstances

We have also set up an agency referral appointment system that you can use to help the people you deal with get online and get net savvy. If you work for an organisation and wish to refer a client, please click here.

If clients prefer they can simply drop in to see us during the sessions or they can email or phone for an appointment and details are on our website: click here

If you have any questions about the new service please email operations@citizensadvicesouthwark.org.uk and we will get back to you.

Best wishes

Christopher Green

Chief Executive Officer
Citizens Advice Southwark
8 Market Place, Southwark Park Road, London SE16 3UQ

Tel: 020 7740 1744

Mobile: 07881 558600
www.citizensadvicesouthwark.org.uk