Tier 4 Update

Sent on behalf of the Community Support Alliance

Dear TRA,

I hope you are well.

As you are aware all of London, the South East and East England have now entered Tier 4 and shielding has been re-introduced for these areas, we have sent out advice letters to all on the Shielded Patient List via email or first class post. We are also making proactive calls to residents.

Currently we seeing low levels of demand, but are monitoring this closely and are ready to respond should this change. Our phone line will remain open daily through the festive period, on bank holidays this will be open 24 hours a day. Our out of hours team have been trained to deal with contact from Clinically Extremely Vulnerable residents.

We wanted to reach out and ask if you are aware of residents in your area who are vulnerable and could be isolated, if you could contact them safely to check in. We are open for referrals if they require food or access to other services.

Ways to contact:

  1.  Complete anonline referral form
  2.  Emailcovidsupport@southwark.gov.uk
  3.  Phone0207 525 5000 and choose option 3

We appreciate this is difficult for many people over the Christmas period, we want to say thank you for your work in helping vulnerable residents in our community.

Yours Sincerely,

Community Support Alliance

Southwark Council

Isabelle Pearce

Project Manager | Southwark Community Support Alliance | London Borough of Southwark | 0207 5254861 | 07936 332 092 | isabelle.pearce@southwark.gov.uk | Visiting address: Southwark Council, 160 Tooley Street, London, SE1 2QH.

COVID19 (Coronavirus)

For the latest NHS guidance, please visit www.nhs.uk/conditions/coronavirus-covid-19

To read the latest advice and information for Southwark residents, please visit www.southwark.gov.uk/coronavirus

If you have an enquiry about a vulnerable Southwark resident, please email covidsupport@southwark.gov.uk, complete a referral form or call 020 7525 5000


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